An interview in Medscape Emergency Medicine
Robert Glatter, MD; Paul D. Biddinger, MD
Emergency medical personnel are very used to seeing tough cases, but this is different. We have always planned and we do have immediate debriefings after the event with the staff that is there. We follow up a few days later with some more structured debriefings. What we're really proud of is that we have an employee support group here that is extraordinary in their variety of what they can offer. Some people want to talk to a lot of their colleagues that went through the same experience, just in an open discussion format. Some people like a private therapy kind of format. Some people need more assistance early, some after a couple of weeks or months, and some even after that. One thing we found was that a one-size-fits-all approach absolutely does not work. There are so many different needs, and it actually extends for so long that you really need to be able to ramp up your resources to make sure you can meet all of the potential needs that are out there.
'Mobilize immediate ED capacity, mobilize operating room capacity, communicate effectively, and minimize wasted time so that those who are in most need of emergency care—whether it's airway intervention, chest tubes, hemorrhage control, or resuscitation—get to that space as quickly as possible.'
'We have to plan ahead for it and exercise those plans to be able to respond quickly.'
Read full interview here >>